Customer service from vintrica
Using the e-vignette is really easy. Please take a look at our frequently asked questions before contacting our customer service. You’ll generally find the answer to your question there quickly. If you have any other questions about your registration or if you need help, our friendly customer service team will be happy to help you at any time.
Please note:
Our support service is available only in German and English.

E-mail support

E-mail us. We’ll process your query as quickly as possible.

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Live Chat

Opening hours: Mon. - Fri. 09:30 - 16:00 (GMT+2)

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Phone

Opening hours: Mon. - Fri. 09:30 - 16:00 (GMT+2)

+49 8232 76 899 76 40

(Costs for calls to the German landline)

Contact regarding Hungarian e-Vignettes

Transfers of Hungarian motorway vignettes, change of number plates, wrong price category or category change, wrong number plate, proof of entitlement, double purchase, repurchase, information about penalties:

Please contact Nemzeti Útdíjfizetési Szolgáltató Zrt.:

Postal address: Hungary-1380 Budapest, Postbox.: 1170
E-Mail: ugyfel@nemzetiutdij.hu
Telephone (in English weekdays from 8 am to 4 pm): +36 36 587 500
Fax: +36 1 436 8210

You will find all further information here.