FAQs

Questions about the e-vignette

If you want to use roads and motorways subject to tolling in Hungary, you will need an e-vignette. There are e-vignettes for cars, motorcycles, campervans and buses. An additional e-vignette for trailers must also be purchased for cars with more than 7 seats, as well as for campervans and buses.
Lorries with a total permissible weight of more than 3.5t cannot buy an e-vignette, and instead are required to participate in route-dependent electronic toll collection (HU-GO system).
The vignette must be purchased before you use roads subject to tolling. Using toll roads without a valid vignette is punishable. A vignette cannot be purchased retrospectively.
No, a vignette cannot be purchased retrospectively. All orders can only be processed for future periods of validity.
Yes, you can choose between periods of validity of 10 days, 1 month and 1 year.
E-vignettes apply throughout Hungary. However, if you are sure that you will only be using toll roads in a certain district of Hungary, you can also buy annual vignettes that are only valid in a certain district. The advantage is that these vignettes are cheaper. The disadvantage is that you cannot use toll roads outside the selected district with annual vignettes for counties.
No, county vignettes are only available as annual vignettes.
No, the e-vignette works completely digitally in Hungary. You no longer have to stick it onto your window. Instead, your number plate is registered in an electronic tolling system.
Once you have gone through the order process on our website, your vignette will be registered for you right away. It is then valid in the selected period of validity.
Cars with a maximum of 7 seats and a maximum total permissible weight of 3.5t do not need an extra vignette for a trailer.
Cars with more than 7 seats and a maximum total permissible weight of 3.5t, as well as campervans and buses, need an extra vignette for a trailer. You can also purchase these from our website. A separate order step is required to purchase the trailer vignette.
No. You cannot buy a vignette for lorries with a total permissible weight of more than 3.5t. Instead, you are required to participate in route-dependent electronic toll collection (HU-GO system).
You can find more information at https://www.hu-go.hu/

Questions about payment and the contract

No, you can’t cancel it. You can find more information in our Notes for consumers.
No, we do not offer a subscription contract. All orders are one-off payments.
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Changes to the number plate are only possible under strict conditions, e.g. if vehicle ownership changes, if the vehicle has been stolen or is a write-off, or if the registered number plate contains obvious typing errors.
In any case, the change can only be made by the Hungarian motorway operator’s customer services. National Toll Payment Services PLC’s customer services decide whether an e-vignette can be changed on a case-by-case basis.
You can contact the motorway operator’s information hotline weekdays from 8am to 4pm by phone at: +36 (36) 587 500
No, unfortunately this is not possible. If you travel on a date different to that originally stated, you will unfortunately have to order a new e-vignette.
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It might be the case that you have not received our e-mail because of your spam filter. You can download the confirmation again at any time. Use our Order search to do so.